June 9, 2023


Business and Loan



Firm provides key management hires in advertising, operations, individuals operations, and planning and evaluation, and three C-suite promotions, together with its first chief product officer and chief authorized officer

 AUSTIN, Texas, Feb. 22, 2023 /PRNewswire/ — Texas-based on-demand supply firm, Favor, right this moment introduced the appointment of Keith Duncan as chief government officer. With over 20 years of management expertise throughout a number of expertise corporations, Duncan joins Favor from Orchard, the vertically built-in actual property tech platform, the place he served as chief income officer and was liable for income optimization and main the corporate’s gross sales and repair groups. He succeeds Jag Bathtub, who has stepped down because of well being causes and can stay on the board.

Duncan beforehand labored at Favor as chief income officer and different management roles from 2015–2021. As a part of the management staff, he was instrumental in Favor turning into the primary US on-demand supply firm to attain profitability in 2017, which in the end led to Favor turning into the primary firm to ever be acquired by H-E-B.

“I’m honored to rejoin Favor and for the chance to guide as we additional construct out our enterprise throughout Texas,” mentioned Duncan. “I’m thrilled to as soon as once more work alongside our extremely proficient, passionate and community-driven staff that has constantly pushed Favor’s outstanding development whereas persevering with to navigate the ever-evolving on-demand house through the years.”

Duncan’s appointment comes on the heels of a number of promotions to strengthen Favor’s C-suite, in addition to a number of key hires to its government staff in response to and in assist of Favor’s continued development throughout Texas.

Favor’s new government hires deliver over 75 years of collective trade expertise throughout advertising, operations, individuals operations, and planning and evaluation:

  • Erin Forsyth joins as senior vp of selling, main Favor’s advertising technique and execution with a give attention to rising model consciousness, acquisition, and loyalty amongst prospects, Runners, and service provider companions. Earlier than becoming a member of Favor, Erin led B2B and B2C advertising groups for quite a lot of expertise corporations, together with Redfin and Vrbo, the place her contributions resulted in vital will increase in market share, conversions, model sentiment, and buyer loyalty.
  • Austen Moede joins as head of planning and evaluation, main a staff that drives data-backed determination making in assist of the corporate’s strategic initiatives to develop Favor’s attain and quantity and to optimize service and consumer expertise. He brings almost 15 years of management expertise in planning and evaluation, and was most lately a managing director of planning and evaluation supporting H-E-B’s retailer operations.
  • Cristina Schneider joins as head of individuals, main the individuals operations, expertise acquisition, and variety, fairness, inclusion and belonging (DEIB) features that assist Favor’s staff of over 400 staff members. She brings almost 20 years of expertise in individuals growth with an emphasis in management growth, recruitment and retention methods, DEIB and implementation of expertise options to assist HR processes. Most lately, she served as senior HR advisor on H-E-B Digital’s HR staff.
  • Santiago Spraggon joins as vp of operations, main Favor’s gross sales and operations planning, high quality, market, and supply operations, and belief and security features. He’ll work with Favor’s chief working officer and president, Jason Lepes, to proceed bettering Favor’s capability, high quality and productiveness processes. Bringing over 20 years of expertise in international operations, provide chain, steady enchancment, course of and venture administration throughout each e-commerce and manufacturing, he has held operations management roles at Amazon and Capsule, the nation’s largest unbiased digital pharmacy.

Moreover, Favor strengthens its c-suite with three promotions:

  • Daniel Guzman has been promoted to chief authorized officer from managing counsel. Guzman joined Favor in 2018 to offer counsel and construct out the authorized features wanted to assist the speedy development of Favor’s platform, market operations and workforce. As Favor’s first chief authorized officer, he serves as principal counsel to management and is liable for overseeing all authorized issues and the strategic alignment of the corporate’s authorized and compliance features.
  • Rachel Losh has been promoted to chief product officer from vp of product. She joined Favor in 2018 to supervise Favor’s shopper apps and to implement iterative, agile product growth methodologies. In her new position as Favor’s first chief product officer, she leads the corporate’s total product technique, design and growth for Favor’s prospects, Runners and service provider companions.
  • Steve Romney has been promoted to chief expertise officer from vp of engineering. He joined Favor in 2019 to supervise the corporate’s expertise operations, in addition to construct and handle Favor’s engineering staff, spanning net, information, cell and infrastructure. In his elevated position as chief expertise officer, he’s liable for setting the corporate’s technical path in assist of Favor’s product growth initiatives.

Along with its a number of government hires, Favor is looking for a vp of gross sales and is actively hiring for a number of roles throughout its engineering and product groups – with extra positions throughout different departments being added incessantly. Extra data on open profession alternatives might be discovered on favordelivery.com/careers.

“Specializing in good development and having the perfect staff in place has been, and continues to be, essential to Favor’s success,” mentioned Duncan. “Additional investing in our staff stays a precedence as we place the corporate for the longer term to proceed rising and serving Texas.”

About Favor

Favor is the simplest solution to get something delivered in beneath an hour. Whether or not it is lunch on the workplace, a family procuring listing or these errands you simply do not have time for — your supply driver (we name them Runners) can ship it in only a few faucets. Based in 2013, in Austin, Texas, Favor at present operates in additional than 400 cities throughout Texas with over 100,000 Runners, who’ve delivered greater than 70 million Favors to-date. For extra data, go to favordelivery.com and comply with Favor on Fb, TwitterInstagram and TikTok.

Contact- [email protected]